Last updated October 19, 2026
Website Terms and Privacy Policies
United Protection Security Inc.
For website users, customers, job applicants, and visitors in California
Prepared October 14, 2026
Draft for company and attorney review before publication
Company information
Company United Protection Security Inc.
Website https://unitedprotectionsecurity.com/
Email contact@unitedprotectionsecurity.com
Main phone +1 (818) 754-1007
Mobile +1 (323) 528-9320
California office 12029 Vose St, Suite 18, North Hollywood, CA 91605
Arizona office 8751 N 51st Ave, #212, Glendale, AZ 85302
California license PPO #121225, as displayed on the company website
Arizona license Agency License #1718213, as displayed on the company website
The company website identifies its California offices, contact channels, and license numbers
above. Confirm that the legal entity name, addresses, phone numbers, email, and license status are current
before posting these policies.
Draft for legal and operational review • October 14, 2026 • Page 2
Read this before publishing
This document is a working draft based on information currently published at unitedprotectionsecurity.com. It is
not legal advice and does not establish that the company is covered by every law described here. Have
California counsel review the terms, arbitration language, privacy disclosures, security-service
contracts, and actual website practices before posting.
The company’s current privacy page says it collects form information and IP addresses, but it also contains
placeholder language. The website offers contact, quote, job, security-product, text-message, video-monitoring,
and other security-service features. This draft covers those activities at a general level and marks details that
require confirmation.
Items to confirm before publication
Legal entity name and any registered fictitious business names; verify current license status and exact
license descriptions in both states.
Whether website analytics, advertising pixels, cookies, session replay, or other third-party tags collect or
disclose visitor data. The draft does not assume that the site is free of such tools.
Whether the online store is active, what payment processor is used, what customer/order data the company
receives, and which refund and shipping terms govern purchases.
What job application and background-screening data are collected, whether a third-party hiring platform
receives applications, and what separate notices are provided.
How client video feeds, audio, access logs, incident reports, and recordings are collected, who controls
them, the retention schedule, and what signage or notices are used at monitored locations.
Which SMS platform sends texts and whether messages are transactional, marketing, or both. Keep
consent records and honor STOP and HELP requests.
Whether the company meets the CCPA’s legal definition and thresholds. If it does, confirm and implement
the required privacy-request methods, collection notices, and any applicable opt-out interface and Global
Privacy Control handling.
The company provided +1 (323) 528-9320 as its privacy-request contact number. This is not a toll-free
number. Confirm with California counsel whether a toll-free number is legally required for the company and
add one before posting if so.
For arbitration, implement a conspicuous click-to-accept step and a separately visible opt-out notice. A
buried footer link alone may not establish assent.
Keep a signed security-service agreement and product order terms as the controlling source for service
scope, response procedures, footage retention, fees, warranties, cancellations, and dispute terms.
The website’s present policy page states that the company does not sell information. The draft preserves that
statement as a company representation but flags sale or sharing status for confirmation after reviewing all
analytics and advertising tools.
Draft for legal and operational review • October 14, 2026 • Page 3
Website Terms of Use
Last updated October 14, 2026
These Website Terms of Use govern access to and use of unitedprotectionsecurity.com and its public website
features. They apply to website visitors and online inquiries. A separately signed security-service agreement,
product order, employment document, or other written contract governs the services or transaction it covers
and controls over these website terms if the documents conflict.
1. Company and acceptance
The website is operated by United Protection Security Inc. (“United Protection Security,” “Company,” “we,” “us,”
or “our”). By using the website, you agree to these terms. If you do not agree, do not use the website. If the site
presents a click-to-accept screen, your acceptance occurs when you select the acceptance control.
2. Website information and service requests
Website content describes security services and products in general terms. It is not an offer to provide a
particular guard, patrol, monitoring, installation, or response service. A quote request is an inquiry only. A
service relationship begins only after the company accepts the work in a written agreement that identifies the
site, scope, schedule, equipment, response procedures, charges, and other material terms.
The company may update website descriptions, availability, prices, and content. Website information may be
incomplete or out of date. Confirm service details and pricing in a written quote or agreement before relying on
them.
3. Security-service limits and emergencies
Security guards, patrols, cameras, remote monitoring, alarms, and related services are intended to help
manage risk. They cannot prevent or detect every crime, accident, emergency, equipment failure, or loss, and
the company does not promise that any person or property will remain safe. The services are not a substitute
for public emergency services, insurance, building safety measures, or a customer’s own safety procedures.
This website is not an emergency reporting or dispatch channel. In an emergency, call 911. Customers
receiving contracted monitoring or guard services must use the emergency contact and response procedures in
their signed service agreement. Security personnel are not law enforcement officers unless a specific
assignment lawfully provides otherwise; their authority is limited by applicable law and their written assignment.
4. Online products and orders
If the website enables product orders, prices, taxes, shipping, payment, returns, cancellations, warranties, and
delivery terms will be shown during checkout or in the applicable order terms. A product order is accepted only
when the company confirms it. The company may correct obvious pricing or listing errors and cancel or refund
an order as permitted by law. The terms shown at checkout and in the order confirmation govern the purchase.
5. Permitted use and user submissions
You may use the website only for lawful purposes. Do not disrupt the site, bypass access controls, submit
malicious code, impersonate another person, misuse a form, or use information from the website to violate
another person’s rights. Do not submit passwords, full payment-card numbers, government identification
numbers, sensitive security plans, or urgent incident details through a general website form.
When you send information through a form, you confirm that it is accurate to the best of your knowledge and
that you have the right to provide it. You authorize the company to use it to respond to the request, provide a
quote, evaluate an application, or perform the action you asked for, as described in the Privacy Policy.
6. Intellectual property
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The website and its text, images, marks, layout, and other content are owned by or licensed to the company
and are protected by applicable intellectual-property laws. You may view and print ordinary pages for personal
or business evaluation. You may not copy, modify, distribute, sell, or create a competing work from the content
without written permission, except where the law allows.
7. Third-party services and links
The website may link to third-party websites, job platforms, maps, payment providers, or other services. The
company does not control those third parties and is not responsible for their content, security, availability, or
privacy practices. Their terms and privacy notices govern your use of their services.
8. Disclaimers
To the extent permitted by law, the website is provided “as is” and “as available.” The company does not
promise that it will be uninterrupted, error-free, secure, or suitable for every purpose. Nothing in these terms
excludes a warranty or right that applicable law does not allow the company to exclude. A service or product
warranty, if any, must appear in the applicable signed agreement or order terms.
9. Limitation of liability
To the extent permitted by law, the company is not liable for indirect, incidental, special, exemplary, punitive, or
consequential damages arising from use of the website. This section does not limit liability that cannot lawfully
be limited, including liability for fraud, willful misconduct, gross negligence where applicable, or a person’s
statutory privacy rights. Any limits for contracted security services or products must be stated in the applicable
signed agreement or order terms, not inferred from this website section.
10. Indemnity for misuse
To the extent permitted by law, you are responsible for losses directly caused by your unlawful misuse of the
website or your knowing violation of these terms. This section does not require you to indemnify the company
for the company’s own negligence, misconduct, or legal violation.
11. Changes and governing law
The company may revise these terms by posting an updated version with a new “Last updated” date. Changes
apply prospectively. If a change requires renewed consent, the company will request it. California law governs
these terms, without applying conflict-of-law rules, except that mandatory consumer-protection laws in the state
where a consumer resides remain available. Any court proceeding not subject to arbitration must be brought in
a court with jurisdiction in Los Angeles County, California, unless applicable law requires another location.
12. Contact
Questions about these terms: contact@unitedprotectionsecurity.com, +1 (818) 754-1007, or mail to 12029
Vose St, Suite 18, North Hollywood, CA 91605. Company contact details are also listed at
https://unitedprotectionsecurity.com/contact/.
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Website Arbitration Agreement
Last updated October 14, 2026
This agreement applies only to disputes about use of the public website and online purchases, if any. It does
not govern guard, patrol, monitoring, installation, employment, or other claims covered by a separately signed
agreement.
1. Agreement to arbitrate covered disputes
If you affirmatively accept this arbitration agreement, you and United Protection Security Inc. agree that a
dispute between you and the company arising from your use of the website, a website quote request, or an
online product transaction will be resolved by final, binding individual arbitration rather than in court, except for
the exceptions below. This agreement applies only to the extent allowed by law and only after valid affirmative
assent.
2. Disputes not covered
This agreement does not cover a claim governed by a separate signed security-service contract, employment
agreement, or product agreement that contains its own dispute-resolution clause. It does not prevent either
party from bringing an eligible individual claim in small-claims court, seeking temporary relief from a court to
protect intellectual property or prevent unauthorized access, or reporting a concern to a government agency. It
does not waive rights or claims that cannot legally be waived or arbitrated.
3. Informal resolution first
Before filing arbitration, the party bringing a dispute must send a written notice describing the facts, requested
relief, and contact information. Send notices to the California office address above, marked “Legal Dispute
Notice,” or to contact@unitedprotectionsecurity.com with that subject line. The parties will try in good faith to
resolve the dispute for 30 days after receipt. A party may proceed sooner if necessary to preserve a legal
deadline or seek emergency court relief.
4. Arbitration process and location
A single neutral arbitrator will hear the dispute under the American Arbitration Association’s Consumer
Arbitration Rules in effect when the arbitration is filed, as modified by this agreement where lawful. The
arbitration may be conducted by video or, at a consumer’s request, in the county where the consumer resides,
subject to the arbitrator’s authority and applicable rules. The arbitrator may award the relief available to the
individual in court under applicable law. The arbitrator will provide a written decision explaining the essential
findings and conclusions.
The company will pay arbitration fees beyond the amount the consumer would pay to file an equivalent
individual claim in court, except where the arbitrator finds the claim frivolous or brought for an improper purpose
and applicable law permits a different allocation. The company will not seek attorney fees from a consumer for
bringing a claim in good faith unless a statute or rule requires that result.
5. Individual proceedings and class-action waiver
To the extent permitted by law, arbitration is individual. The arbitrator may not combine claims from different
people or conduct a class, collective, representative, or private-attorney-general proceeding. A court, not the
arbitrator, will decide whether this class-action waiver is enforceable. If a court finds the waiver unenforceable
for a particular claim, that claim must proceed in court to the extent required by the ruling, and the remaining
claims may proceed in arbitration.
6. Right to opt out
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You may opt out of this arbitration agreement within 30 days after first accepting it. To opt out, email
contact@unitedprotectionsecurity.com with the subject “Arbitration Opt-Out,” or mail a signed notice to 12029
Vose St, Suite 18, North Hollywood, CA 91605. Include your name and the email or phone number used on the
website. Opting out will not affect other terms or services.
7. Changes and severability
If the company makes a material change to this agreement, it will provide notice and obtain renewed assent
where required. If a court finds a provision unenforceable, the remaining provisions remain effective to the
extent the law permits. This agreement is governed by the Federal Arbitration Act to the extent it applies,
together with applicable state law for matters not preempted.
8. Contact
United Protection Security Inc., Attn: Legal Dispute Notice, 12029 Vose St, Suite 18, North Hollywood, CA
91605; contact@unitedprotectionsecurity.com; +1 (818) 754-1007.
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Privacy Policy
Last updated October 14, 2026
This Privacy Policy explains how United Protection Security Inc. handles information collected through
unitedprotectionsecurity.com, quote and contact requests, job inquiries, text messages, product orders if
enabled, and the security services described on the website. Separate service contracts and on-site notices
may provide additional details for camera monitoring, guard operations, employment, or product transactions.
1. Information we collect
We collect information that you submit through quote, job, and contact forms. The company’s current website
policy also identifies IP addresses as information collected when visitors use the site. Depending on the feature
you use, information may include:
Contact and account identifiers such as name, email address, phone number, service or mailing address,
city, and IP address.
Inquiry and service information such as the message you submit, the type of service requested, property or
site details you choose to provide, quote and contract history, and communications with the company.
Job application information you choose to submit, such as work history, contact details, qualifications, and
information required for lawful hiring or background-screening steps. Any background check requires
separate notices and consent where required.
Order and transaction information if the website store is active, such as products, delivery details, payment
status, and refund history. Payment-card information may be handled by a third-party payment processor.
Technical and usage information such as device/browser details, pages visited, timestamps, cookies, and
other online identifiers if the website or its vendors collect them.
Video, audio, images, access events, and incident reports when they are collected in connection with a
customer’s contracted camera monitoring or security service. The customer or property owner may
determine the purpose of monitoring, and the applicable service agreement controls United Protection
Security’s handling of this material.
2. Sources and purposes
We collect information directly from you, from a customer or property manager who engages our services, from
devices and systems used to provide contracted monitoring, and from service providers supporting our website
and business. We use information to respond to requests, prepare quotes, provide and support services,
communicate about orders and appointments, evaluate applications, administer text-message preferences,
secure the website, maintain business records, meet legal obligations, and resolve disputes.
3. Text messages
If you separately opt in to text messages, we may use your phone number to send the messages described in
the consent request. Message frequency may vary and message and data rates may apply. Consent to
marketing texts is not a condition of buying goods or services. Reply STOP to stop and HELP for help. We may
retain your number, consent status, and related message records to operate the program and document your
preferences.
4. How we disclose information
We may disclose information to service providers that help host the website, process forms, support
communications or text messages, manage recruiting, process payments if the store is enabled, store or
transmit customer-approved video, or provide information technology and security. We may disclose
information to a customer or property owner who authorized a contracted service; to law enforcement,
emergency responders, regulators, courts, or other parties when required or reasonably necessary to protect
people or comply with law; and to a successor in a business transaction, subject to applicable law.
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5. Sale, sharing, and targeted advertising
The company’s current website policy states that it does not sell personal information. This draft assumes the
company also does not share personal information for cross-context behavioral advertising. Before publication,
confirm both statements by reviewing analytics, advertising pixels, social-media tools, and other third-party
tags. If the company sells or shares personal information as defined by California law, it must describe that
practice and implement the applicable opt-out link and preference-signal handling.
6. Retention and security
We retain information for as long as needed for the purpose for which it was collected, to provide contracted
services, to maintain employment and business records, to meet legal requirements, and to resolve disputes.
Retention periods for monitoring footage and incident records should be set in the customer’s service
agreement and operating procedures. We use reasonable administrative, technical, and physical safeguards
appropriate to the information, but no online or storage system can be guaranteed completely secure.
7. California privacy rights
The California Consumer Privacy Act, as amended (“CCPA”), applies to businesses that meet the law’s
definition and criteria. If the CCPA applies to the company and your request is covered, California residents
may have the right to request access to, correction of, or deletion of personal information; learn about
categories collected, sources, purposes, and disclosures; opt out of sale or sharing; limit certain uses of
sensitive personal information; and receive equal service without unlawful discrimination for exercising a
privacy right. Some exceptions apply.
For privacy questions or requests, contact us at +1 (323) 528-9320 or contact@unitedprotectionsecurity.com,
or write to the California office address below. The company will verify requests as required by law and respond
within the applicable period. If the CCPA applies, the company will maintain all request methods required by
law. This phone number is not toll-free; confirm with California counsel whether an additional toll-free number is
required.
If the company sells or shares personal information, California residents may opt out through [ADD “YOUR
PRIVACY CHOICES” OR “DO NOT SELL OR SHARE” LINK] and through any opt-out preference signal the
company is legally required to honor. Do not publish this sentence as a working opt-out mechanism until the
linked control and underlying systems are live and tested.
8. Arizona privacy and security requests
Arizona residents may contact us to ask about or request correction or deletion of their information. We will
review and respond as required by applicable law and any service agreement. Arizona law includes data-
security breach notification requirements for certain computerized personal information; if a covered breach
occurs, the company will investigate and provide notifications as required by law. The company’s customers or
property owners may also have notice obligations for monitoring conducted at their locations.
9. Camera monitoring and customer locations
When we provide camera or video-monitoring services for a customer, information may be captured at a
property, including images of people and events. The customer or property owner is responsible for determining
the purposes and locations of monitoring and for providing notices or obtaining permissions required for that
location and use. United Protection Security handles video and related incident information according to the
customer’s written instructions, service agreement, and applicable law. A person filmed at a customer’s site
should direct a request about the monitoring purpose or the customer’s records to the property owner or
manager; we will route requests as appropriate.
10. Job applicants, children, and other sites
Job applications may be handled through the company’s website or a third-party recruiting service. Separate
employment notices may apply. The website is intended for business and general audiences and is not directed
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to children under 13; do not submit a child’s information through a general form. Third-party sites linked from
our website have their own privacy policies.
11. Updates and contact
We may update this policy when our practices or legal requirements change. The date at the top shows when
the current version was last revised. For privacy questions or requests, contact United Protection Security Inc.
at contact@unitedprotectionsecurity.com, +1 (818) 754-1007, or +1 (323) 528-9320, or mail to:
California office: 12029 Vose St, Suite 18, North Hollywood, CA 91605. Arizona office: 8751 N 51st Ave, #212,
Glendale, AZ 85302.
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Security Services Disclaimer
Last updated October 14, 2026
United Protection Security Inc. provides security-related services and products described on its website,
including security guards, residential and commercial security, patrols, camera installation, virtual video
monitoring, and related services. This disclaimer describes general limits; it does not replace or modify a signed
service agreement.
Security services reduce risk but cannot eliminate it
No guard, patrol, camera, alarm, access-control system, monitoring service, or combination of measures can
guarantee that crime, injury, damage, trespass, fire, equipment failure, or another loss will not occur. Cameras
may not cover every area, lighting and weather may affect visibility, equipment or communications may fail, and
personnel may not be present at every moment. A service can reduce risk, but it cannot assure prevention,
detection, identification, or recovery.
Service scope comes from the signed agreement
The applicable written agreement controls the site, assigned duties, staffing, hours, equipment, monitoring
coverage, response steps, escalation contacts, and fees. Website descriptions, estimates, testimonials, and
general marketing statements are not guarantees of a particular outcome or response time. Customers should
review and maintain their own emergency, evacuation, access, insurance, and business-continuity plans.
Emergency response
This website is not monitored as an emergency service. Call 911 for an immediate emergency. Customers with
contracted monitoring should follow the emergency procedures and escalation contacts in their signed
agreement. The company does not control the timing or actions of public emergency agencies.
Not law enforcement or legal advice
Security personnel are not police officers and do not have general law-enforcement authority. Off-duty law-
enforcement personnel, if assigned, act within applicable law and the written assignment. Website information
is general information and is not legal advice, an insurance policy, or a substitute for a professional risk
assessment.
Third-party products and links
Products, software, connectivity, and websites provided by third parties may have separate terms, warranties,
performance limits, and privacy practices. Refer to the relevant vendor documentation and the written service or
purchase agreement.
Contact
United Protection Security Inc. | contact@unitedprotectionsecurity.com | +1 (818) 754-1007 | 12029 Vose St,
Suite 18, North Hollywood, CA 91605.
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California Data Policy and Collection Notice
Last updated October 14, 2026
This section is intended to provide California-facing data disclosures for the website and associated inquiries.
Whether the CCPA applies depends on the company’s facts and statutory criteria. If it applies, the company
must provide applicable notices and request methods at the point of collection and through the website, not
only keep this document on file.
Categories, sources, and business purposes
Information category Examples and source Purpose
Identifiers
Name, email, phone, address, IP address;
submitted by you or generated when using
the site.
Respond to inquiries, prepare quotes, provide services,
protect the site, and maintain records.
Customer records and
service information
Contact and billing details, service address,
request, contract and order history; provided
by you or a customer.
Manage accounts, deliver guard, patrol, installation,
monitoring, and product services, and support
transactions.
Commercial information
Products or services considered or
purchased and transaction details, if the
online store is active.
Process and support orders, provide customer service,
and maintain accounting records.
Internet and device activity
IP address and, if enabled, browser/device
data, cookies, pages visited, and logs;
collected through website operation and
vendors.
Operate, secure, troubleshoot, measure, and improve
the website. Confirm actual analytics and tracking tools.
Employment information
Application and qualification details
submitted by applicants; additional
screening details only under separate lawful
notices.
Evaluate and administer job applications, hiring, and
employment.
Audio, visual, and electronic
activity
Video, images, audio, access events, and
incident reports generated at a client site
under a service agreement.
Provide contracted monitoring or security services under
customer instructions and the service agreement.
The information collected depends on the feature you use. We collect only information reasonably needed for
the interaction, subject to the applicable service agreement and law. We update this notice when our collection,
use, retention, or disclosure practices change.
Sale or sharing and sensitive information
The company’s currently published privacy policy states that it does not sell personal information. Whether
analytics or advertising tools constitute “sharing” under California law depends on the tools and settings in use.
If personal information is sold or shared for cross-context behavioral advertising, the company must provide the
required opt-out notice and mechanism, honor applicable opt-out preference signals, and revise this policy. The
company should not publish a no-sharing statement until it completes that review.
We use sensitive personal information only as needed to provide requested services or as otherwise permitted
by law. When a separate notice is required, we provide it before or at the time we collect that information.
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California privacy requests
If the CCPA applies, a California resident may have rights to know, delete, correct, opt out of sale or sharing,
limit certain uses of sensitive personal information, and receive non-discriminatory treatment. Requests may be
subject to identity verification, statutory exceptions, and applicable response periods.
Privacy requests may be directed to +1 (323) 528-9320, contact@unitedprotectionsecurity.com, or 12029 Vose
St, Suite 18, North Hollywood, CA 91605. The company should acknowledge and respond within the periods
required by law, and explain any denial and available appeal process. The listed phone number is not toll-free;
confirm whether California law requires the company to provide an additional toll-free number before
publication.
Notice at collection placement
If the CCPA applies, link each online collection point (contact, quote, job, order, and any monitoring-related
signup form) directly to the relevant notice at collection section before or at the time personal information is
collected. A link to the beginning of a long policy is not an adequate substitute when a consumer must search
for the collection details. Add a footer or header “Your Privacy Choices” link if required by the company’s
sale/sharing practices.
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Internal legal references and go-live checklist
This page is an internal drafting aid. Remove it from the public-facing policy page if the company publishes the
preceding policy sections as separate web pages.
Primary legal references reviewed
California Privacy Protection Agency, CCPA statute and regulations effective January 1, 2026:
https://cppa.ca.gov/regulations/pdf/ccpa_statute_eff_20260101.pdf
California Privacy Protection Agency, consumer privacy rights and request methods: https://cppa.ca.gov/faq
California Privacy Protection Agency, 2026 CCPA regulatory updates:
https://cppa.ca.gov/regulations/ccpa_updates.html
Arizona Revised Statutes § 18-551, definitions for data-security breach law:
https://www.azleg.gov/ars/18/00551.htm
Arizona Revised Statutes § 18-552, security-system breach notification requirements:
https://www.azleg.gov/ars/18/00552.htm
Arizona Senate Bill 1815, introduced in 2026, proposed broader consumer privacy requirements but the bill text
is not itself an enacted statute. This document does not treat proposed language as current law. Recheck
Arizona legislation before publication and review because the law may change.
Final website implementation checks
Replace the placeholder privacy content currently visible on the website and check that the footer links
point to the final Terms and Privacy Policy pages.
Add separate, conspicuous privacy-request and SMS-consent mechanisms. Text consent should be
optional, unbundled from a purchase, and supported by STOP/HELP handling.
Add cookie/analytics disclosures and opt-out controls if required after testing the live site and its vendor
tags.
Place notice-at-collection links beside each form where required. Confirm job pages and store checkout
show appropriate notices before data is submitted.
Publish the arbitration provision only with an affirmative click-to-accept step, a visible 30-day opt-out, and a
records process that stores the acceptance version and timestamp.
Confirm all company addresses, contact channels, license details, legal entity name, and serviceel.